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The Proper Way to Take Pictures in the Palm-Tech App

Date Written: 08/28/14

With the Palm-Tech app you are able to take pictures in the app and they are added directly into your report. You are also able to add arrows, ellipses, and text to the photo right on the app. This is a big time-saver and a great way to show your client the exact issue you are seeing.

If you are new to the Palm-Tech app, you may have noticed your pictures appearing sideways or turned the wrong direction after adding them into the report. You are able to rotate those pictures in Palm-Tech once you've uploaded the inspection to the PC, but we are going to discuss how to make sure your pictures appear the right way in your report.

Whether you are using an iPhone, iPad, or Android phone or tablet, there are two things you'll need to do to make sure your pictures appear correctly.

  1. When you take a picture in the Palm-Tech app you will want to be holding your device sideways or horizontally.
  2. While holding your device sideways or horizontally, you'll want to make sure the buttons that appear on the bottom of your device are in your right hand. This means with the iPhone and iPad, the Home button is going to be near your right hand. With Android, the Menu, Back, and/or Home buttons will be near your right hand.

Follow those two easy steps to make sure your pictures are added into your report the right way!

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